100% Purchase Protection
GETMYVAPE will provide 100% purchase protection. We provide 60 days manufacturing warranty as well as 15 days’ return policy for the products you buy from our site. Within 60 days if you face any issue with your product, you can call our Customer Care to receive the RMA number and ship us the product through Fedex with padded envelope within 20 days to the following address:
The warranty ONLY covers manufacturing defects and will NOT COVER any issue related to misuse or wear & tear of product due to dust or humidity. We will ship you the replacement product after the proper analysis of the received product. If the item you sent us for return is out of stock at the time then we will refund your whole amount in your bank account.
Warranty Does Not Include E-liquids, Clearomizers, Cartomizers, Atomizer Heads or Tanks.
Note: We will not provide pre-paid returns on the purchased product so the return can be made using USPS first class mail or by flat rate priority padded envelope. Once, the team will analyze the product for manufacturing defect then the shipping charges will also be refunded back to your account.